Customers and relationships
Customer files, memberships, cases, interactions, and follow-up.
The foundation we build on
Capabilities we use today inside the programs and systems. We show what actually exists, not what we plan to add later.
Commerce
Products, catalog, pricing, inventory, orders, cart, and inventory reservations.
Loyalty
Points, rewards, members, a points ledger, and the digital wallet experience.
Digital wallets and passes
Issuing and updating digital passes through Apple Wallet and Google Wallet.
Payments
Payment contracts, capture and refund, and Tap integration inside the products.
Communications
Push notifications, WhatsApp, and email/SMS architecture with an outbox.
Operations
Tasks, statuses, approvals, meetings, and workflow patterns.
Identity and access
Users, roles, memberships, tenant isolation, and access control.
Integrations
Webhooks, inbox, adapters, and ERP, payments, and shipping connection patterns.
Automation
Events, workers, outbox, idempotency, and operating rules inside the systems.
Multi-organization
Run more than one organization or brand on the same technical foundation, with data and permission isolation.
Screens
Device pairing, a content player, and digital screen management in branches.
Data and analytics
KPIs, reports, events, and alerts inside several products.
Artificial intelligence
Summarization, search, assistance, and contextual processing inside work systems.
What you see here exists today.
These are not standalone programs. Work to unify them appears under In progress.